Get quick and
ad hoc help
from our experts with
Service Card
A simple solution ideal for quickly overcoming any obstacles related to emailing in Jira.
Buy our experts’ time and make the best use of it.
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Request online consultation sessions,
including screen sharing
Q&A
Guide the conversation with your questions in any Email This Issue related topic (features, limitations, best practices... you name it!)
Onboarding
Get help to start using the product
Technical help
Identify the root causes of problems and troubleshoot them with us
Advanced cases
You can even consult with our developers directly in case of the most advanced issues
Configuration assistance
Design and conduct minor configuration
changes with us
Suited to you
Just tell us your unique needs, and let us do the dirty job! Request velocity macros or regular expressions specific
to your requirements
What is it not for
Implementation projects
Service Card is designed for ad-hoc help. If you need help delivering a complete solution from scratch, consider our Atlassian Consulting Services.
Continuous support
Service Card is designed for ad hoc help. If you need continuous support check the terms of our basic support, or consider Premium Support Service including 2 hours Service Card every month.
Product Mastering
If you would like to participate in a training with your team, consider our Email This Issue Product Mastering Offerings
Products other than Email This Issue
If you need Atlassian-related help for other products, contact our experts.
Got any questions?
Contact us!
In-depth expertise, knowledge transfer and Atlassian apps from the highest-level Atlassian partner.