Introduction
Introduction
5 min.
Békési Károly
Atlassian Solution Advisor- META-INF Kft
He joined the META-INF team as a consultant in March 2018.He has nearly 10 years of Jira experience, during which time he has been involved in a wide range of projects for large companies, financial institutions and customer service.In addition to his hands-on experience, he has been certified as an Atlassian Certified expert at the end of 2023.For more than 5 years, he has been conducting trainings as a trainer to support collaboration, the building of internal and external knowledge base and the efficiency of customer service.
It's not enough to be an attractive company, you also have to look like one
Methodological presentation
15 min.
In the world of HR, tracking data and responsibility is key. This is not only crucial for the efficiency of the company, but also for the customer experience. If a candidate is not notified after a job interview, it reflects poorly on the company, reducing the customer experience and the positive image that candidates have of the company. It can also damage internal satisfaction, as employees may lose confidence if they do not feel that their data and their responsibilities are being properly managed.Neglecting digitisation can entail serious costs for a company. It is not only can slows down workflows, but it can also reduce competitiveness, which can seriously affect a company's profitability and reputation in the long-term. However, a well-constructed digitisation strategy can enable more efficient data management, process optimisation and improved customer experience, which can prove to be a worthwhile investment for the company in the long-term.
Horváth Ádám
Chief Sparkle Offizzer, Brandfizz
Member of the Presidency, European Employer Brand Association
With a decade and a half of leadership experience in developing employee experience and employer branding, he is the co-founder of Hungary's first employer branding agency. In his work with business leaders, he helps attract, engage and retain employees by building strategic systems.Our experience across various industries indicates that an employer brand strategy can act as a catalyst for already established corporate best practices and generate a business value of 3-8x ROI.During his executive leadership studies, Ádám obtained the INSEAD Executive Leadership Communication certificate. Currently, he is pursuing executive management studies in the postgraduate ACE program at MIT Sloan School of Management in Boston.
Supporting corporate evolution by implementing JSM, and how to create a system out of chaos
Customer Story
15 min.
As a business grows, ensuring proper operations becomes an inevitable challenge, especially in the 21st century where, beyond a certain scale, it is impractical to achieve without IT solutions. Every business must find a solution for this, but what should it be? Through his own development experience, he will describe the challenges faced by the company and how Jira Service Management has provided a solution. But why Jira? What was the investment and what was the return? - from idea to implementation and beyond.
Nyaka Gergely
Head of Business - HR Rent Kft
I joined the company in 2010 and started with basic operational tasks and over the years I have developed and maintained responsibilities covering legal, economic and controlling areas. I have been involved in the development of the company (in 2010 the foreign operations in Austria-Germany will start), I have been there from the beginning, my tasks and challenges have changed over the years. I have been involved in the payroll, employee coordination, administration, operations, customer relations, and in the past few years I have been supporting the company by focusing on 2 main areas > developing the company's software, making the used softwares and operations more efficient; and also handling their legal aspects.
How to implement HR processes in one day with Atlassian tools?
Solution by META-INF
15 min.
One of Atlassian's slogans is "Atlassian unleashes the potential of every team", which perfectly reflects the company's commitment to more effective teamwork.
Atlassian tools have been supporting not only the work of software development teams, IT support and classic customer service teams for a long time, but also the workflows of business teams (HR, Facilities, Finance, Legal, Marketing, Operations, Sales, etc.).
The Atlassian platform's flexibility helps both small and large teams to achieve their goals more effectively, and to design simple or complex processes.
Let's see what the options are if the goal is not to implement customized and complex solutions, but to profit as soon as possible by quickly implementing best practices.
Békési Károly
Atlassian Solution Advisor - META-INF Kft
He joined the META-INF team as a consultant in March 2018.
He has nearly 10 years of Jira experience, during which time he has been involved in a wide range of projects for large companies, financial institutions and customer service.
In addition to his hands-on experience, he has been certified as an Atlassian Certified expert at the end of 2023.
For more than 5 years, he has been conducting trainings as a trainer to support collaboration, the building of internal and external knowledge base and the efficiency of customer service.
The role of email in improving customer experience and increasing efficiency
Atlassian Marketplace vendor presentation
10 min.
A well-constructed email channel can also improve the effectiveness of the teams in the HR processes, especially if they don't have to leave the underlying system (Atlassian Jira) to send emails. With an integrated solution, we can also provide a convenient, secure interface for customers, employees or external persons, new candidates, served by the teams, which can also strengthen the reputation of our company.
Hegyi Tibor
Co-CEO - META-INF Kft
As Co-CEO at META-INF, I prioritize fostering a dynamic and motivated team over short-term financial gains. With expertise in project management, Agile methodologies, technical leadership, and software development, I excel in driving innovation and collaboration. Passionate about Agile practices and Atlassian software, I also enjoy family time, reading, running, and exploring new technologies.